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Terms & Conditions

All cancellation and refund requests must be submitted in writing via email to

All refunds will be processed within 5 business days of confirmation and in the same manner as original payment.

Webinar Cancellation / Refund Policy:

For live online webinars, Invictus Academics will issue a full refund for cancellations received no less than 24-hours prior to the scheduled start time of the webinar for a full refund.  Individuals who are unable to attend a live online webinar may receive future credit if they notify the company at least 24 hours prior to the scheduled event.

Refunds will not be issued for cancellation requests received less than 24-hours prior to the scheduled webinar start time.


Refund requests as a result of technical issues:

If a technical failure at the attendee's home or mobile device prevents access to the live webinar, the attendee will not be given a refund, but credit may be given for a future event. It is the responsibility of the attendee to confirm system requirements and test their computers prior to the start of the webinar. 

If a technical failure is the fault of the service provider for Invictus Academics, a full refund will be provided.

No-Show Policy

In fairness to all attendees, confirmed participants who do not attend the seminar/webinar are liable for the entire fee unless other arrangements have been made.

        •           No-Shows will not be eligible for refund


Program Cancellation Policy:

At times, we must change a course location, course date, or postpone a course. We will give the customer as much advanced notice as possible of any such change. If the customer is unable to attend a course at the revised location or date, we will credit 100% of any course fees paid against a future course or, if requested, refund those fees.


However, we will not be liable for any other costs incurred including (for example) travel charges or any consequential damages even if we were advised of them. Invictus Academics may cancel courses for low attendance or due to unforeseen weather conditions up to 3 days prior to the start date. Should your course be cancelled by Invictus Academics, you will be offered a future event or a full refund.

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